About Tencarva Machinery Company

Privacy & Cookies Policy

1. Introduction

Tencarva Machinery Company (“we”, “us”, or “our”) respects the privacy of our users (“you”). This Privacy and Cookies Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [website address] (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

2. Information We Collect

We collect information that you provide directly to us when you register on the Site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, use live chat, open a support ticket, or enter information on our site.

  • Personal Data: This may include your name, email address, mailing address, phone number, and other contact details.
  • Payment Data: If you make purchases, we may collect data necessary to process your payment, such as your payment instrument number (e.g., credit card number).
  • Web Usage Data: We automatically collect information when you visit our Site, including your IP address, browser type, access times, pages viewed, and the page you visited before navigating to our Site.

3. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

4. How We Share Your Information

We may share the information we have collected in certain situations. Your information may be disclosed as follows:

  • Third-Party Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Obligations: If we are legally required to disclose user information, we may do so if requested by a government or regulatory authority or in response to a court order.

5. Cookies and Web Beacons

We use cookies and similar tracking technologies on the Site to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookies Policy below.

6. Cookies Policy

  • What are cookies? Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used to remember your preferences, either for a single visit or for multiple repeat visits.
  • Why do we use cookies? We use cookies to enhance the functionality of our website, personalize your experience, and analyze user behavior to improve our services.
  • Your choices regarding cookies: You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us.