SERVICE & REPAIR RESOURCES
Service Forms & Documents
Start a repair request, access the Customer Equipment Form, or explore Tencarva’s industrial service capabilities.
Emergency repair? Call 1-800-685-1750 and ask for the Repair Department. Let the attendant know it is an emergency.
ONLINE REQUEST
Rapid Repair Request
Share details about your application, pump, or equipment so our team can review your repair needs and prepare an accurate quote.
Have equipment details and photos ready.
PDF FORM
Customer Equipment Form
Provide accurate information about your equipment and its contents to help protect the people handling and servicing it.
Contact our team to confirm the latest form and submission instructions.
Accurate information helps keep everyone safe.
The safety of our employees starts with the information you provide. Accurately identify the equipment’s contents on the Customer Equipment Form, and contact our team if you are unsure what to include.
We value our employees. Please do your part to keep everyone safe.
Why accurate equipment information matters
A mechanic began disassembling a pump after its contents were identified as water on the Customer Equipment Form. The liquid was later found to be strong hydrogen peroxide. Although it looked like water, it was different from what the form described.
This incident illustrates why accurate information matters to the people servicing your equipment.
Contact Tencarva about the Customer Equipment Form →
Incident photograph:
Not sure which form you need? Contact our team for help with service documents and repair requests.